Terms of Service

Welcome to Dhaara – House of Sarees. The terms “we,” “us,” and “our” refer to Dhaara – House of Sarees.

Dhaara – House of Sarees operates an online store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a convenient and curated shopping experience.

The terms and conditions below, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you access or use our Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and responsibilities, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not access or use our Services.

By agreeing to these Terms of Service, you represent that you are at least the age of majority applicable to you and that you have the legal capacity to enter into these Terms.

To use our Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your name, email address, billing information, payment information, and shipping address.

You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the necessary rights to provide such information.

You are responsible for maintaining the security of your account credentials and for all activity carried out through your account. You may not transfer, sell, assign, or license your account to another person.

We make reasonable efforts to provide accurate descriptions and representations of the products available through our online store.

However, colours, patterns, textures, and product appearance may vary slightly from how they appear on your screen depending on your device, display settings, lighting, and other factors. We do not guarantee that the appearance of a product on your device will exactly match the physical product received.

Product descriptions, specifications, availability, and pricing may be changed or updated at any time without prior notice.

We reserve the right to discontinue any product and to limit the quantity of products available for purchase.

When you place an order through our website, you are making an offer to purchase the selected products.

Dhaara – House of Sarees reserves the right to accept or decline an order for valid reasons, including product availability, pricing errors, payment issues, suspected fraudulent activity, or inability to fulfil the order.

An order is considered accepted only after we confirm the order and receive the required payment.

Please review your order carefully before completing your purchase. Orders may not be cancelled after dispatch, subject to our applicable Exchange & Return Policy.

If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the contact details provided at the time of placing the order.

Your purchases are subject to our Exchange & Return Policy.

Prices, discounts, offers, and promotions displayed on our website may change from time to time without prior notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be reflected in your order confirmation.

Unless otherwise stated, applicable taxes and other charges, if any, will be displayed during the checkout process.

We may offer promotional discounts or special offers from time to time. Such promotions may have additional terms and conditions, which will apply to the relevant promotion.

You agree to provide accurate and complete information when placing an order, including your billing, payment, shipping, email, and contact details.

You are responsible for ensuring that the payment method used by you is valid and that you are authorised to use it.

We aim to process and dispatch orders promptly.

Our estimated delivery timelines and shipping terms are provided in our Shipping Policy.

Delivery timelines are estimates and may vary depending on the destination, courier or postal service, weather conditions, public holidays, operational issues, or other circumstances beyond our reasonable control.

Dhaara – House of Sarees is not responsible for delays caused by third-party shipping providers or circumstances beyond our control.

For further information, please refer to our Shipping Policy.

All content available through our Services, including but not limited to our brand name, logo, trademarks, text, images, photographs, graphics, product descriptions, videos, audio, designs, and the selection and arrangement of such content, is owned by or licensed to Dhaara – House of Sarees and is protected by applicable intellectual property laws.

These Terms permit you to use our Services for personal and non-commercial purposes only.

You may not reproduce, copy, distribute, modify, publish, create derivative works from, publicly display, commercially exploit, or otherwise use our content without our prior written permission, except where permitted by applicable law.

The Dhaara – House of Sarees name, logo, designs, product names, service names, and other brand elements may not be used without our prior written permission.

All rights not expressly granted under these Terms are reserved by Dhaara – House of Sarees.

We may provide access to certain third-party tools or services as part of our website or Services.

Such third-party tools may be provided by external service providers, and we may not monitor or control all aspects of those tools.

Where applicable, your use of such third-party tools may also be subject to the terms and conditions of the relevant third-party provider.

We may introduce additional features, tools, or services in the future. Any such features will form part of our Services and will be subject to these Terms unless otherwise stated.

Our Services may contain links to websites, applications, payment services, shipping services, social media platforms, or other services operated by third parties.

We are not responsible for the content, accuracy, availability, security, or practices of third-party websites or services.

If you choose to access a third-party website or service through a link on our website, you do so at your own risk.

Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third-party provider.

Any personal information collected through our Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

If you submit, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, photographs, testimonials, proposals, or other content (“Feedback”) to us, you grant Dhaara – House of Sarees a non-exclusive, royalty-free right to use, reproduce, publish, display, adapt, and distribute such Feedback for purposes including improving and promoting our Services, subject to applicable law.

You represent that you have the necessary rights to submit such Feedback and that it does not infringe the rights of any third party.

You must not submit Feedback that is unlawful, defamatory, abusive, obscene, misleading, fraudulent, or infringes another person's intellectual property, privacy, or other legal rights.

We reserve the right to remove or decline to publish Feedback that violates these Terms or applicable law.

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct such errors, inaccuracies, or omissions and to update information or cancel orders where necessary.

If an order is affected by a material pricing or product information error, we will make reasonable efforts to notify you and, where applicable, provide an appropriate resolution.

You may use our Services only for lawful purposes.

You must not use our Services:

• For any unlawful, fraudulent, or malicious purpose.
• To violate any applicable law or regulation.
• To infringe our intellectual property rights or the rights of others.
• To harass, abuse, threaten, defame, or harm any person.
• To provide false or misleading information.
• To impersonate another person or entity.
• To transmit viruses, malware, or other harmful code.
• To interfere with or circumvent the security features of our website.
• To collect or misuse personal information belonging to other users.
• To spam, phish, scrape, crawl, or otherwise misuse our website or its content.
• To reproduce, copy, resell, or commercially exploit our Services without our permission.

We reserve the right to suspend or terminate access to our Services where we reasonably believe that these Terms have been violated or that such action is necessary to protect our business, customers, website, or legal rights.

We may suspend or terminate your access to our Services where permitted by applicable law, including where you violate these Terms or engage in fraudulent, unlawful, or abusive conduct.

Termination will not affect any rights or obligations that accrued before termination.

Provisions relating to intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, and any other provisions that by their nature should survive termination will continue to apply.

The information provided through our Services is made available for general informational and shopping purposes.

While we make reasonable efforts to ensure that the information on our website is accurate and up to date, we do not guarantee that all information will always be complete, accurate, current, or error-free.

To the extent permitted by applicable law, our Services and products are provided on an “as available” basis.

Nothing in these Terms excludes or limits any consumer rights, warranties, guarantees, or protections that cannot legally be excluded or limited under applicable law.

To the fullest extent permitted by applicable law, Dhaara – House of Sarees and its owners, employees, representatives, service providers, and affiliates shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our Services or products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable Indian law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Dhaara – House of Sarees, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, or reasonable expenses arising from:

1. Your violation of these Terms;
2. Your violation of applicable law or the rights of a third party; or
3. Your misuse of our Services.

This provision will apply only to the extent permitted by applicable law.

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

These Terms, together with our Privacy Policy, Shipping Policy, Exchange & Return Policy, and any other policies published on our website, constitute the agreement governing your use of our Services, subject to applicable law.

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

We may assign or transfer our rights and obligations where permitted by law.

These Terms of Service and any separate agreements through which we provide our Services shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and other mandatory legal requirements, disputes arising from or relating to these Terms or our Services shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India.

Nothing in these Terms is intended to restrict any statutory rights or remedies available to consumers under applicable law.

The headings used in these Terms are provided for convenience only and do not affect the interpretation or meaning of any provision.

You can review the most current version of our Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by publishing the updated version on our website.

Where required by applicable law, we will provide notice of material changes.

Your continued use of our Services after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

If you have any questions regarding these Terms of Service, please contact us:

These Terms of Service and any separate agreements through which we provide our Services shall be governed by and construed in accordance with the laws of India.